Before any tools or platforms are considered, we define the operational requirements based on how the process needs to function from beginning to end.
If the diagnostic determines that technology may be required to support the workflow, a discovery phase is used to identify the specific requirements the solution must meet. This may include functional needs within the workflow, integration with existing systems, regulatory or security constraints, budget considerations, and the overall complexity of the process.
Once those requirements are clearly defined, potential tools or platforms can be evaluated against them. The goal is to determine which solutions are capable of supporting the operational needs of the organization rather than trying to force the workflow to adapt to a particular product.
DECG does not promote or resell software and does not receive compensation from vendors. This allows recommendations to be based entirely on how well a solution fits the client’s operational requirements.
