Podcast appearances, media coverage, published articles, and industry insights featuring Digital Efficiency Consulting Group and its operational efficiency advisory work.
In-depth conversations about operations, workflow, perspective, and meaningful improvement.
David Carneal joined Katie W. Chu on the Chu On This! podcast for a conversation about perspective, clarity, and the personal experiences that shape how people make decisions. The episode explores the connection between professional insight and the moments in life that influence how we show up for others.
John Sailer sits down with David Carneal of Digital Efficiency Consulting Group, who shares his insights on establishing and maintaining an efficient workflow in myopia management practices. Key topics include the roles of staff in a myopia practice, building supplier relationships, staff training, and more.
David Carneal joins Sarah Wilson to discuss why operational problems often emerge between departments, how differing perspectives shape decisions, and why small workflow changes can produce meaningful results.
Executive Diary featured David Carneal, Founder of Digital Efficiency Consulting Group, in “The Mystery Behind the Metric,” exploring the experiences and thinking that have shaped his approach to operational improvement. The article looks at David’s 25-year career of questioning assumptions, uncovering what is really happening behind the numbers, and finding practical solutions to complex workflow challenges. It also explores the development of Perspective Alignment and why understanding different realities can be just as important as understanding the process itself.
The Insight Media article focuses on how myopia management practices can improve operations by building stronger supplier relationships and managing inventory more effectively. It emphasizes that manufacturers and labs are not simply vendors, but part of the clinical workflow by providing fitting support, technical expertise, training, and ongoing assistance. I was quoted explaining that these supplier relationships help practices deliver consistent patient outcomes without requiring every practitioner to become an expert lens designer. The article also discusses choosing OrthoK labs, inventory decisions, and why quality, service, consistency, and support matter just as much as the product itself.
The new framework is designed to give companies a clear picture of where workflows break down and a structured path for fixing them
Consulting Magazine featured the launch of Digital Efficiency Consulting Group and its operational philosophy that small workflow improvements can deliver major efficiency gains.
The official PRNewswire announcement introducing Digital Efficiency Consulting Group and outlining its mission to help organizations uncover operational inefficiencies and redesign workflows.
Industry press coverage highlighting DECG's operational efficiency advisory approach and practical process improvement methodology.
Pressroom coverage and syndicated media mentions discussing the launch and advisory services of Digital Efficiency Consulting Group.
Technology industry news platform covering the official launch of Digital Efficiency Consulting Group.
While supply chain organizations routinely audit inventory accuracy, supplier performance, transportation spend, and labor utilization, relatively few perform structured reviews of how work itself moves through the organization.
Why do smart teams keep arguing? Explore how Perspective Alignment uncovers hidden realities, improves collaboration, and creates organizational alignment.
Most acquisitions fail to deliver value because leaders chase synergy before understanding the work. Learn how workflow-first integration protects customers, employees, and ROI.
Bad data rarely looks like a data problem. It shows up as conflicting dashboards, unreliable forecasts, and leadership teams debating which numbers to trust.
Automation does not replace people. It removes busywork, reduces errors, and helps teams focus on the work that actually requires human judgment.
Sometimes the first sign of a problem is not a report, a dashboard or a missed target. It is a hunch. Something feels off. You have added people, added tools, changed systems, maybe even automated parts of the work, but margins are not improving, productivity is not moving and nobody seems to have more time. That is when the instinct is usually to add something else.
Discover why workflow problems, not strategy, are often the real cause of operational inefficiency and how workflow diagnostics uncover hidden friction.
What started as a relaxing trip quickly turned into something else entirely for me. Like most operations people, I cannot fully turn it off. I started noticing the coordination, the workflows, the recovery systems, and the thousands of small operational adjustments happening quietly behind the scenes while guests simply enjoyed their vacation.
: Why do growing companies feel both overstaffed and understaffed? Learn how workflow friction, manual processes, and outdated operational systems create productivity bottlenecks as organizations scale.
Digital efficiency can sound like a big, intimidating concept—something reserved for tech companies or teams with massive budgets. But in reality, it’s much simpler (and far more human) than most people realize.
When LEGO nearly collapsed in the early 2000s, it didn’t save itself with more products, more features, or more meetings. It saved itself by cutting complexity, shrinking the number of unique parts, and selling distractions that weren’t core to the business.
This article walks through the often-overlooked journey from pick ticket to packaged box and why it quietly drives your margin, lead times, and customer trust. Instead of chasing another big system, we focus on mapping what really happens on your floor, simplifying the flow, and stabilizing it with simple standard work. The result is fewer fire drills, fewer errors, and a calmer, more predictable plant that’s easier to manage.
