Less chasing • More shipping • Fewer surprises

Distribution workflow consulting for faster, cleaner order-to-ship execution.

Make order-to-ship flow like a conveyor belt, not a scavenger hunt.

Distribution teams don’t usually have an effort problem. They have a handoff problem. DECG helps you identify the constraint, remove unnecessary touches, and design a workflow your team can run consistently, even on “everything is on fire” days.

Common symptoms: status-chasing • inventory mismatches • re-picks • backorders • “who owns this?” • freight surprises • spreadsheet heroics

We map reality. What actually happens between order entry and dock door.
We quantify pain. Time, cost, error rates, and how often problems repeat.
We redesign. Cleaner queues, better triggers, fewer approvals, tighter exceptions.
📍 Serving the U.S. — Remote & On-Site 📞 (714) 253-7575
Distribution focus

The workflows we untangle.

We’re not here to critique your people. We’re here to fix the system that forces smart people to do dumb work on repeat.

Order intake & entry

Duplicate entry, missing fields, manual checks, and “tribal rules” are silent cycle-time killers. We standardize the intake path, define required data, and reduce avoidable back-and-forth. Many distribution inefficiencies trace back to upstream order management processes that need tightening.

  • Customer PO validation rules
  • Exception routing by reason code
  • Cleaner handoff to allocation

Allocation & inventory signal

If inventory truth lives in three places, you don’t have inventory. You have a guessing contest. We tighten the signals that drive allocation, replenishment, and substitutions.

  • Inventory accuracy drivers
  • Backorder causes & prevention
  • Cycle count & variance workflow

Pick / pack / ship execution

The warehouse should run on clear queues and predictable exceptions, not radio calls and hallway negotiations. We streamline picks, reduce re-picks, and clarify ownership when something goes sideways.

  • Wave vs. waveless decisioning
  • Pack verification & error reduction
  • Dock scheduling & carrier handoff
Why it matters

Small fixes compound fast in high-volume environments.

Distribution is math wearing steel-toe boots. When volumes rise, small inefficiencies don’t stay small. A few extra touches per order becomes hours per day, then overtime, then missed SLAs, then customer churn.

The goal isn’t “perfect.” The goal is predictable: clear work queues, fewer exceptions, and faster recovery when the unexpected happens. Organizations handling both manufacturing and distribution workflows often benefit from our manufacturing process optimization service to align production with distribution capacity.

Typical signals we look for

  • Order-to-ship cycle time is inconsistent by customer, channel, or warehouse zone
  • Exception handling relies on a handful of “warehouse whisperers”
  • Pick errors get discovered at pack, shipping, or (painfully) by the customer
  • Inventory adjustments are frequent, but root causes aren’t tracked
  • Teams spend time hunting status instead of moving product
Abstract distribution and logistics background
Clarity beats speed. Speed follows clarity.

What you get

A practical blueprint your team can execute: process maps, exception paths, roles/ownership, and a prioritized list of improvements with effort and impact estimates.

  • Workflow map + exception map
  • ROI range and quick-win shortlist
  • Implementation plan (phased)
How we work

A repeatable approach that respects your reality.

Warehouses can’t “pause operations” for a transformation program. We fit into the rhythm of your business, learn fast, and deliver recommendations you can actually implement.

1) Diagnose and baseline

We map the end-to-end flow (order intake → allocation → pick/pack/ship → invoicing/claims) and baseline the metrics that actually matter for your operation.

  • Cycle time by order type
  • Error sources (pick, pack, ship, data)
  • Touches per order (and why)

2) Fix the constraint

We focus on the bottleneck and the root cause. Then we remove wasted steps, tighten decision rules, and design exception handling that doesn’t require a hero on every shift.

  • Queue design and routing
  • Ownership and escalation rules
  • Standard work + training notes

3) Equip execution

You’ll get a roadmap: what to do first, what it will take, and what improvement looks like. If tooling changes are needed, we help you define requirements without bias toward a vendor.

  • Prioritized backlog of improvements
  • Effort/impact estimates + ROI range
  • Implementation plan with milestones

4) Sustain and improve

We help you set up the routines that keep things from drifting: triggers, dashboards, and “if X happens, then do Y” rules that keep exceptions from becoming chaos.

  • Operational KPI triggers
  • Exception trending + root-cause tracking
  • Monthly/weekly cadence design
Example outcomes

What improves when the workflow improves.

Every operation is different, but the pattern is consistent: fewer touches, cleaner data, and faster recovery when exceptions happen.

Mini case study (illustrative)

A distribution team was experiencing rising backorders and “missing inventory” despite healthy on-hand levels. The warehouse was absorbing rework through manual substitutions and last-minute expediting.

We mapped the end-to-end flow and found the constraint wasn’t labor, it was the allocation and exception loop: orders were being released without required attributes, creating downstream holds and re-picks.

  • Standardized order intake fields + validation
  • Created a clear exception queue with ownership and SLA
  • Reduced duplicate entry and clarified substitution rules

Result: fewer “where is this?” escalations, faster shipping decisions, and reduced rework pressure on the floor.

Metrics we often baseline

  • Order-to-ship cycle time (median + spread)
  • Pick accuracy / re-pick rate
  • Backorder rate by cause
  • Touches per order (including exception touches)
  • Inventory variance frequency + drivers
Abstract operations background suitable for distribution workflows
Better exceptions = better throughput.

Typical outcomes you can feel

  • Fewer “order holds” and fewer last-minute surprises
  • Cleaner pick tickets and less re-picking / rework
  • Less expediting because the exception loop is controlled
  • More predictable labor planning (fewer fire drills)
  • Better on-time shipping with fewer touches per order
FAQ

Distribution workflow consulting questions.

Short answers. Easy on the eyeballs.

Do we need a new WMS/ERP to fix this?

Often, no. Many “system limitations” are really workflow, ownership, or rules issues. We start by fixing the process first. If tooling changes are truly needed, we’ll define requirements and evaluate options without vendor bias.

How disruptive is the engagement?

Low disruption by design. Most work is interviews, observation, and analysis, plus short working sessions to confirm maps and recommendations. No “freeze operations for 6 weeks” drama.

What if we already have SOPs?

Great. We’ll validate whether SOPs match reality and whether exception paths are documented. In distribution, the exception flow often matters more than the happy path.

Can you help with dashboards and KPI triggers?

Yes. We define the rules that make dashboards actionable: thresholds, combinations, and alerts. Example: pick accuracy is green but cycle time is trending up can indicate congestion, exception backlog, or poor wave design.

How fast can we see improvements?

You’ll usually see quick wins within weeks once we remove repeatable friction (handoffs, approvals, unclear ownership, bad exception routing). Larger wins follow as you standardize the new flow and tighten training, metrics, and daily management routines.

What types of distribution operations are the best fit?

Any team juggling high volume, frequent exceptions, or multiple systems: wholesale distribution, parts and industrial supply, e‑commerce fulfillment, and hybrid operations running WMS/ERP + spreadsheets. If people spend their day chasing status, we’re probably a fit.

Next steps

Let’s talk about your efficiency story.

Whether you’re wrestling with paper forms, manual data entry, or frustrated teams, a short conversation can reveal where small improvements might create real change. Our mission is to arm your team with a data-backed Efficiency Blueprint, allowing you to implement change with confidence, control, and a clear measure of ROI—without the pressure of a software sale. In a world where only a minority of employees report feeling truly engaged at work, even small efficiency wins can have an outsized impact on morale and results.

Let's Quantify Your Efficiency Challenge

In this no-pressure call, we will discuss what your Efficiency Blueprint could include:

  • The current cost of your top bottleneck.
  • The measurable ROI we would target.
  • The baseline data needed to start the assessment.
  • Phone: (714) 253-7575
  • Service area: Serving the U.S. — Remote & On-Site

Ready for an objective analysis? See what your Efficiency Blueprint could look like.