We help you uncover bottlenecks, redesign workflows, and build a clear, data-backed blueprint—so your internal teams can implement with confidence. According to a McKinsey study, roughly half of all work activities people are paid to do could be automated with existing technologies, which makes it critical to redesign work flow thoughtfully instead of piling more tasks on your teams.
We uncover operational inefficiencies, map real-world workflows, and provide objective recommendations your teams can implement—without pushing any particular software or vendor.
Digital Efficiency Consulting Group is a strategic-led consulting firm focused on research, analysis, and decision-ready options. With over 20 years of experience across customer experience, order entry, manufacturing, and distribution environments, we help organizations see what’s really happening in their processes—not just what’s written in a SOP.
According to recent workplace studies, knowledge workers can spend 50–60% of their time on “work about work”—status updates, emails, hunting for information, and duplicating effort—instead of doing the skilled work they were hired for. We partner with you to find and reduce that drag so people can get back to meaningful work.
Our mission is simple: we diagnose, we analyze, we recommend. Your organization implements, owns, and benefits from the change. We focus on realistic options that fit your resources, culture, and appetite for change—not a theoretical future state that never leaves the slide deck.
Many organizations are already investing significantly in digital initiatives, but research shows that the ones with higher digital maturity are several times more likely to report above-average revenue growth and margins. We help you turn good intentions into practical, measurable progress.
We focus on uncovering shortfalls, quantifying impact, and equipping you with a practical path forward—so your internal teams or partners can implement with confidence.
Map the full customer journey and order lifecycle—from first touch through fulfillment—to reveal delays, rework, and friction points. Studies show that disengaged or frustrated employees cost companies billions each year in lost productivity, while engaged teams see double-digit gains in performance.
Evaluate how work really flows across distribution, manufacturing, and back-office operations—then highlight where small changes could unlock big gains. Research into automation shows that in most occupations, at least a third of day-to-day activities could be automated or streamlined.
Strengthen the backbone of your decisions: data. We pinpoint gaps in integrity, structure, and reporting so you can trust what you see. Many executives now use productivity as a primary measure of digital ROI, yet still lack the clean data and visibility needed to measure it well—we help close that gap.
Every engagement follows a structured roadmap so you always know what’s happening, why it matters, and how it connects back to your goals. That structure matters: organizations that take a thoughtful, staged approach to digital change are significantly more likely to see strong financial results.
Clarify scope, objectives, and success criteria—whether you need a broad discovery across multiple departments or a focused review of a specific process. We look at how the process actually happens today, not just how the SOP says it should happen.
Build a clear SOW, timeline, and resource plan. We refine together until everyone is aligned on what we’ll evaluate and how. This clarity reduces rework and keeps leaders, managers, and front-line teams pulling in the same direction.
Capture real-world insights from the people closest to the work through targeted surveys, interviews, and process walkthroughs—where the real story lives. Research shows that employees closest to the work often see the biggest efficiency wins long before leadership does.
Translate what we learn into a decision-ready report including key findings, cost/time impact, and prioritized recommendations—your Efficiency Blueprint. We highlight where automation, better tools, or simpler workflows can give people back hours each week.
Need a second set of eyes as you implement? We’re available for advisory check-ins, progress reviews, and solution validation while your team keeps full ownership. Think of us as your “efficiency coach,” not your outsourced operations department.
Use these pieces to get your teams thinking differently about automation, digital efficiency, and the “stupid work” nobody was really hired to do.
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Have questions about how Digital Efficiency Consulting Group works, what we do, or what to expect during your project? Our Frequently Asked Questions page provides quick, clear answers to help guide you.
Visit the FAQsA sample of the feedback David and Digital Efficiency Consulting Group receive from partners, clients, and industry leaders.
Whether you’re wrestling with paper forms, manual data entry, or frustrated teams, a short conversation can reveal where small improvements might create real change. In a world where only a minority of employees report feeling truly engaged at work, even small efficiency wins can have an outsized impact on morale and results.
Share your goals, challenges, and where you suspect bottlenecks might be. We’ll explore whether an efficiency assessment or roadmap is the right fit—and if not, we’ll point you in a better direction.
